We do not offer refunds on ticket or merchandise purchases. If you cannot attend Glow at your selected date and time, please go to www.glowyyc.ca to exchange your ticket.
Terms of Service are found here: https://www.showpass.com/sell/terms-of-service
Glow, Shadow Vista Productions and the Nutrien Western Event Centre is not responsible for any items or valuables lost or stolen during your visit
Do you have a question about exchanging ticket dates?
Information and step by step instructions can be found HERE